Raymond Chevrolet

I took my car to get a routine oil change and the technician screwed something up with the filter or gasket. About 5 minutes after driving off the lot, I got stranded on the side of the road and all of the oil had drained out of my car. They called for a tow and set me up with a loaner vehicle, which they did not brief me to explain where any of the controls, etc were. The next day they called to tell me that they did, in fact, damage my motor and that I had one of two options: 1) have them replace the motor with a used motor with similar mileage OR 2) give me a $1000 credit to buy a "new" vehicle. I am a grad student with no funds to buy a "new" vehicle so obviously I had no choice but to go with option 1. I did try to get information on the new motor (at face value it seemed like a fair deal, but I don't know how the other motor was cared. I asked for an extended warranty and they would not give it to me, nor would they give me money for depreciation (a vehicle with a replaced motor is obviously not worth as much) despite it being their fault. I ended up denting the loaner vehicle because the gas tank was on the opposite side of the car than on my car (the passenger side) and I scraped it against the cement when I went to go around to the other side. I take responsibility for damaging their vehicle, but I shouldn't have had it in the first place and they ended up charging me about $500-$600 more than they charged the insurance company. Overall, they did nothing to make the situation easier on me, a situation that, again, was THEIR FAULT! Everybody I have spoken to says they will not recommend this place and they will actually tell them to go elsewhere!