Skip to main content

Raymond Chevrolet


118 W IL Rte 173, Antioch, IL 60002 (map)
Today closed
Sales Rating
Recommend:
Yes (27) No (0)
Service Rating
Recommend:
Yes (4) No (0)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Great Service in Small Town
Written by dmccuistion on 02/06/2016

Chris, Marty, Ken and the service department in general have always been outstanding and courteous, while also going above and beyond when servicing our vehicles. I was a little bummed out with the last visit because they were unable to make a repair based on the non-availability of a part for my 2005 Pontiac G6. Chris had to reach out to other GM dealerships across the country to see if anyone had the part for my car-unfortunately, it could not be found. The service department did a great job of removing the sunroof headliner from my vehicle so I can use the sunroof, but I wish the headliner could have been fixed (it can be a little noisy when blasting down the highway). Oh well, that's what you get for driving an 11 year old car that was built by Pontiac (Looking forward to a new car in about 5 years-hope the SS is still in production). I appreciate the fact that I wasn't charged for the labor/time that went into the sunroof issue. Thanks again for awesome service! Dan & Susan McCuistion

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.