Skip to main content

Rosen Hyundai of Algonquin


771 S Randall Rd, Algonquin, IL 60102 (map)
Today closed
Sales Rating
Recommend:
Yes (0) No (2)
Service Rating

Be the first to write a review.

Back to Sales Reviews

Dealership Sales Review

2 out of 5 starssales Rating
Doesn't honor Edmunds Price Promise - Possible Bait
Written by papillon13 on 10/02/2016

I received a good price quote for not one but three 2016 Hyundai Tucson Limited's from Edmunds Price Promise and considering they have more than 20 of them in October 2016 did not think it would not be honored and drive the 40 miles to close the deal. They claimed it was a mistake and that they did not know where the price was coming from, that it did not have the destination charge even though the paperwork clearly said with a * that it did include the destination charge. The salesman was trying to help us but the managers were kind of making it clear that they did not want our business and they did not care about Edmunds or any other internet lead. The only thing good about the experience was that they gave a fair appraisal for my Veloster Turbo, hence the two stars. Other than that beware their Edmunds Price Promise (not). It is a possible bait to lure to their out of nowhere dealer.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.