Kendall Kia
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Dealership Service Review
service Rating
Oil change and service
Written byon 07/12/2022
My experience was excellent with one minor hiccup. The service provider told me that I needed to clean my fuel system and I asked him what that entailed. He said they take apart the system and clean it. My problem is that when I went to pay for the service and my oil change, the cashier read back to me what they did and it seems that what they did with the fuel system was put an additive in the tank, which is ok but not what was explained to me. Other than that, the service has always been excellent at Kendall Kia. The fuel system was cleaned with the additive but not cleaned as it was explained to me beforehand.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Genesis Amador on 07/14/2022
Dealer Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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