Kendall Kia
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Splash Guard Installation
Written byon 12/20/2021
The wrong parts were ordered for the second time. I’m still unclear on whether the part is actually available. No install was performed so I have no feelings about the actual competence of the service department. I would be a little nervous about using their service department given the perforator the parts department. Don’t quite no how to respond about the quality and timeframe of the work since none was performed. No charges were made.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Greg Curtis on 12/22/2021
Dealer Response
Hello, we would like to get some more details about your service experience with us. Please give our Service Manager, Darrell, a call at (208) 249-3505 so we can address this situation directly.
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