Honda Windward

We really liked the new salesman, Acoma. He was polite and made every effort to be helpful. The finance person was very personable and warm when she was trying to sell the service contract on the vehicle. We refused it and when we had to see her to sign papers later she was extremely cold and unfriendly. We asked several questions from management never got back to us and really difficult to get an answer. The car was supposed to be cleaned and filled with gas so we could pick it up and that was not taken care of like it was promised, so we had to wait another day. In addition, the dealership seem to be short-staffed, because there was a lot of waiting time sitting in the office. It shouldn't have taken that long for an all cash deal.