JN Chevrolet

We bought a brand new Suburban from here and had a great experience. The salesman, Mike A., was very helpful, and worked with us to get us exactly what we wanted.  We went back a year later to trade in our other car, and ran into a very high pressure salesman (Mike had since left).  We should have walked away, but because of our last experience, we went ahead and traded in our other vehicle and bought a second (used) vehicle from them.  About a year later, we decided to trade in that used vehicle and upgrade to a new vehicle.  The salesman originally offered to give us $9,000 less for our trade in than what we owed on the car.  When I told him I bought the car from them a year ago, he told me some made up story about how the value of used cars fluctuate from month to month, and this might be a bad month.  He then said he would be nice and give me another $6,000 for my trade in ($3,000 less than we owed), gave me a low monthly payment, but with a 78 month payment plan.  I told him I had never heard of such a long term, and he said it was normal these days.  I have to point out that we bought the brand new Suburban with a 0% interest rate, and we had very good credit. I told the salesman that if we bought a car from them today we would be third time customers, we had very good credit, and his offers were borderline insulting.  When he saw I was getting frustrated with his outrageous offers, he came back with a reasonable offer of a shorter term and low interest, but it was too late at that point.  My wife and I were so upset, we left without buying another car from them, and will never go back there.  I think we got lucky during our first visit and ran into a really good salesman, who I'm hoping is working for a more honest dealership now.  But during our next two visits we were treated very poorly.  I wasn't happy with our second purchase from them, which is why I wanted to trade, but dealt with the crooked salesman because we had such a good first time experience.  I would never go back there, or recommend them to anybody.  They employ the classic dishonest car salesmen type, and I believe they lost their only decent salesman.  Also, they don't seem to care about repeat business.