Honolulu Buick GMC
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Dealership Service Review
service Rating
Overall good service with some hiccups
Written byon 10/16/2014
updated 11/10/2014
I called local dealership service department three times during the day to check on the status of my car. No call back which left me to assume my car was not done and was going to remain overnight. The next day I did receive a call stating my car was ready at noon. Three of four issues were resolved. One issue, a scratched window was not resolved, I was told they were checking if it would be covered under warranty and I would receive a call. I never received a call.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes