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Audi South Atlanta


4332 Jonesboro Rd, Union City, GA 30291 (map)
Today 9:00 AM - 7:00 PM
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Service Rating
Recommend:
Yes (1) No (4)
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Dealership Service Review

1 out of 5 starsservice Rating
Horrible service
Written by LH on 07/12/2024

I'm so disappointed in this location. I'm on my second purchase with them and completely regret buying the second car. The service department is disappointing. This second car has given me nothing but problems; there are issues with the sensors almost weekly. The engine light started flashing the other day. I came and was turned away. To be fair, I was turned away because I didn't have an appointment. Before leaving, I was given the number for roadside assistance and was sent on my way. No offer to leave the vehicle to be checked when they have a chance; no offer to Stuttle home; no regard for safety. Don't even get me started on their determination of whom may get a loaner vehicle; I just stopped asking at this point. 

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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