Capital Cadillac
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Dealership Service Review
service Rating
Bad service experiences!
Written byon 03/01/2016
Wrong alternator was ordered or delivered. I had to rent a car one more day. Ron told me that he would give me a discount on the bill. When I came to pick my car up, Ron was absent and did not leave a note. It was a big deal to give me a discount. It took 3 people to come for finally give me a $60 discount!!! I am not surprised. In the past we spend thousands of dollars to fix the air conditioning and it was never fixed!!! Capital Cadillac never took responsibility. The engine is well known for oil leak!!! Capital Cadillac never took responsibility for this mater neither!!! My husband bought a whole lot of new car from this dealer! Never again!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No