Capital Cadillac
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Dealership Service Review
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Expedited Service to Save a Vacation
Written byon 10/18/2015
updated 11/12/2015
Lee Sommerws was our Service Advisor and did an exemplary job in every aspect of the service experience. He was courteous and informative on all matters. He went beyond expectations to ensure we got our car serviced and returned, on short notice, so we could leave for vacation on schedule. If we need service again, I will insist on Lee as our representative. He is a credit to your organization and a great asset to your business.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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baysidechevy on 11/27/2015
Dealer Response
Thank you for the nice review, Terry! Lee is an excellent service advisor and we're thankful to have him on our team. We're very happy to hear that he was there to provide you with great service. We will be sure to pass along this great feedback. Take care!
Elwyn Bridges - General Manager
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