Capital Cadillac
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Dealership Service Review
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Written byon 10/08/2015
As always, the customer service and workmanship were excellent. However, I was disappointed that I was charged for aiming my headlights. I had an accident in dec of 2014. When my car was repaired, that should have been done as part of the job. I am an older woman who very rarely drives at night, which is why I only discovered recently that my headlights were way out of alignment. I explained all of this when I brought my car in for other services, and I don't think there should have been a charge for this. Please respond if you would. Thank you, Dara DelValle
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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baysidechevy on 11/27/2015
Dealer Response
Dara, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon.
Elwyn Bridges - General Manager - elwyn.bridges@capitalcadillac.com - 770-952-2277
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