Capital Cadillac
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Dealership Service Review
service Rating
All work was performed.
Written byon 10/13/2014
updated 10/27/2014
I took my Escalade into Capital Cadillac for an assessment of any maintenance items that needed attention. The Escalade had more than 120K miles. They identified items, priced them and then gave me an estimate of when it would be ready. They called and said it would be longer because some parts didn't arrive, but it was ready the next day and they called when it was ready.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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capitalcadi on 10/28/2014
Dealer Response
Noel, thank you so much for taking the time to write this review. It helps us to know when we are doing well because it is what we strive to do on an everyday basis. I am very happy to hear that your overall experience with us has been pleasant. If you have any further needs, do not hesitate to come back in for a visit. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Best regards, Elwyn Bridges - General Manager
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