Capital Buick GMC

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Capital Buick GMC
2150 Cobb Pkwy SE, Smyrna, GA 30080 (map)
Today 8:00 AM - 4.00 PM
Sales Rating
(30)
Recommend:
Yes (2) No (0)
Service Rating
(17)
Recommend:
Yes (3) No (0)
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Dealership Service Review

service Rating
Gmc envoy overheating
Written by Switter on 06/13/2015

I had an overheating issue and my vehicle is still overheating over spending seven hundred to fix this issue the first time I thought GMC could fix a GMC I guess that is not a solely reliable source. I'm not upset just highly confused, questioning if I should try a second time with GMC.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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capitalbuick on 06/16/2015
Dealer Response
I want you to know that your feedback is greatly appreciated. It’s important to us that we satisfy every customer and you actually really help us by bringing these inconsistencies to our attention. I am concerned about this issue and would like the opportunity to address it. If you could contact me at your earliest convenience we can work at resolving this. Thank you. Sincerely, Walter Bridges - General Manager - walter.bridges@capitalbpg.com - 770-953-1800
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