John Thornton Chevrolet
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Dealership Service Review
service Rating
recall repair and routine service
Written byon 12/19/2014
I had set up an appointment to take care of a recall notice (elec. parking brake, 2014 Impala) and had a normal oil change and tire rotation done as well during this visit. I arrived a few minutes before my appointment time, and the staff was expecting me, with the car taken back to the shop immediately. While I was in no particular hurry, everything was completed in about 90 minutes, exceeding my expectations.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes