AutoNation Honda Thornton Road

When my daughter moved to Atlanta for school I needed to find a new Honda dealer for service. I called Autonation and told them we had an 06 Honda Civic and all service has been performed by Honda in Savannah. We made an appointment asking for oil change, tire rotation, multipoint vehicle inspection, and driver side sun visor repaired and needed the car the next afternoon. We dropped the vehicle off the night before as we had the first appointment the next day. We called at 1:30 the next afternoon only to be told it would not be readyfor a few more hours. Really? That long for that little of work? We bitthe bullet and said ok, we'd beby later. I suspected they hadn't even started on it yet. When we arrived we found itvery difficult to get anyones attentions as they were all busy on their cell phones and when approached became very irritated they were being bothered. After finally getting our service advisor we were shown to our vehicle. Not only had the tires not been rotated and the drivers side sunvisor not repair they actually broke the passenger side sunvisor. The service advisor acted shocked until we showed it to him. He then told us that well these things happen and if we wanted we could order new visors and they could install them the next time we came in. After arguing with him we asked to see the manager and were told they did't have one that all service was handled by the advisors. We were given a whopping $7.00 discount for our inconvience. As we had to leave to return to Savannah we paid our billed and left. We have no idea why anyone in their right mind would use this dealer for service or purchasing of a new vehicle as the service is what really counts. The attitude of all those we encountered at this dealership was absolutely disgusting. Hopefully this review will alert others to this potential issues they may have with this dealership. Runaway quicky.