AutoNation Honda Thornton Road
Dealership Service Review
I took my vehicle in for their Free 29 Point Inspection. I waited for my vehicle. There was no specified time given for the job completion. It took about a couple of hours. This is not the reason why I am giving 1 star. Later that day, I noticed personal property was missing from my vehicle. I know it was there in my vehicle at the time of this service. It slipped my mind about removing it. It could have been taken while it was on the service line or in the service bay. Theft is wrong. The shop was closed and I know the service personnel would have denied it if I had report it. CONSUMER BEWARE!!! DON'T LEAVE ANYTHING...NOT EVEN A PENNY IN YOUR IN YOUR VEHICLE when you take it here for service!!! I have been coming here for years. Until the last few years I have been a little disappointed about the prices. But the theft is the last draw. I am going to find someplace else to get my vehicle service and DIY as much as possible.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No