AutoNation Honda Thornton Road
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Dealership Service Review
service Rating
Not too satisfied
Written byon 07/27/2023
My experience at Thornton road Honda has not been the best but not the worst. I took my Ridgeline and Accord there a couple of times. When I picked the Ridgeline one time to have the serpentine belt replaced, the report said that they checked the battery and air filter. but, when I got home I checked the air filter. It was still dirty. And, the battery died on me the next day. I had to replace it myself.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Nia Sterling on 07/30/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing to provide more feedback, please reach out to us at (770) 674-6078 so we can assist you further.
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