AutoNation Honda Thornton Road
Dealership Service Review
Wow, what an exceptional dealership! I was treated with utmost respect from the moment I arrived. Despite arriving early for my vehicle's service and oil change, I anticipated a delay due to the high volume of customers, but I didn't mind waiting since I had the time. However, to my surprise, once the service was completed, the service advisor handed me a zero-dollar invoice as a gesture of appreciation for my patience. It was unexpected because they could have easily waived only the oil change charges and still charged for the other services. Additionally, the thoughtful service advisor mentioned that she had started my vehicle and left the AC on, considering it was a warm day. This level of care and attention went above and beyond my expectations. I am more than satisfied with the experience and plan to give them the highest possible reviews. This dealership has truly won me over with their outstanding service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes