AutoNation Honda Thornton Road
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Dealership Service Review
service Rating
4 days later
Written byon 04/11/2023
I drop my car off on Tuesday morning. Went out of town for a few days and when I call the service department on Monday, they stay in my car has still not been looked at. I told them don’t even worry about it. Told them to button it up and I will come get it. Which I did. I am not saying this is typical for this dealership, but it was my experience.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Nora Sutter on 04/13/2023
Dealer Response
Hi, we truly appreciate your honest feedback. If you are willing to give us another chance, please reach out to us at (770) 674-6078 to speak to our manager directly.
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