AutoNation Honda Thornton Road
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Dealership Service Review
service Rating
Replace battery
Written byon 03/25/2023
It took 3 hours to replace battery with an appointment while I waited. They did not give me credit on my 100 month Honda battery because they had change systems since I purchased it and couldn’t find my history. Not a good experience!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Roman Brooks on 03/29/2023
Dealer Response
Hi Battery, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (770) 674-6078 to discuss what we can do to help.
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