AutoNation Honda Thornton Road
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Dealership Service Review
service Rating
AVOID this UNETHICAL SERVICE DEPARTMENT
Written byon 02/08/2021
Engine light came on in my 2015 Odyssey and they tried to sell me "Piston Rings" for $3700. It's so absurd I just have to laugh. Horrible deception at this location every time we try to go there - which is only in an emergency.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Kristie Obra on 02/15/2021
Dealer Response
Unhappy, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. If you'd like, please contact our General Manager at (770) 674-6078. We'd appreciate the chance to make your experience a positive one.
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