AutoNation Honda Thornton Road
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Dealership Service Review
service Rating
Great Service
Written byon 01/02/2021
I was pleased with the service on my vehicle. It was found that the replacement part installed was defective which resulted in a leak. I contacted the service department and made them aware of the issue and Honda replaced the part and ensured I had no other issues. My Service advisor was VERY professional and called afterwards to check in and make sure I had no other leaks. I’m on my 5th Honda vehicle and I will proudly recommend Honda. Thanks Honda for taking such great care of this happy customer!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Review Responder on 01/07/2021
Dealer Response
Our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
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