AutoNation Honda Thornton Road
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Dealership Service Review
service Rating
Had to drive 45 minutes out of the way 3 times because they are unorganized
Written byon 05/30/2013
updated 08/01/2025
First time they said truck was ready-get there and they CANT FIND THE TRUCK. Second time they said truck was ready-get there and the technician locked our keys in their toolbox. Third time-truck is finally ready but they had it for 2 full weeks!!!!!!!!!!!!!!!!! Worst experience ever. Very unprofessional. Bad service. Autonation Honda, get it together. "Ain't nobody got time for that."
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No