AutoNation Honda Thornton Road
Dealership Sales Review
I attempted to purchase a 2014 Honda Accord from every dealer in Georgia. I contacted thirty dealerships through their "Contact Us" connection on their dealership website. My main point was give me your best drive out price. The majority of dealerships had follow up that was comical and totally frustrating. AutoNation of Lithia Springs got the message immediately; "drive out, your lowest possible price". And that is what they did. They gave me their lowest price which beat many dealers who managed to respond directly by up to $3500. Most dealerships tried to avoid the issue of price by inviting me to their dealership to test drive their Accord EX and talk. They didn't seem to believe I knew what I wanted. AutoNations "Contact Us" personnel got all of my needs immediately to the person who almost immediately sold me my 2014 Honda Accord EX. The salesman's name was Marion Y. My wife and I, after reviewing our needs decided to buy two 2014 Honda Accord EX's. I believe that was a surprise to Marion and he was appreciative. I also informed quite a few of the other Honda Dealers what they could have had a shot at if they only read the information at hand and took it at face value. Their ability to communicate and consummate a deal over the Internet was definitely lacking. I wonder how many sales they miss out on in a year's time because of their lack of quality Internet sales organization.We drove 95 miles to Lithia Springs the next Saturday and picked up our two vehicles and drop off our two trades. The service after the sale was super. Marion, the Finance Manager and everybody we talked with were organized, friendly and very efficient. The stacks of paper we all have to sign were ready. There were no mistakes to correct or "oops, I forgot that moments." I would recommend that anybody looking for a new Honda give AutoNation Honda of Lithia Springs a serious look. RPHERSON
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes