AutoNation Honda Thornton Road
Dealership Sales Review
About 8 months ago, I purchased a SUV from Team Honda. When I got there, I noticed that the car that I wanted was park in the front of the building. Before arriving to the dealer, I have repeatedly asked the salesperson if the car was available to be sold. He told me yes. So, I drove with a friend of mine to purchase my dream car. However, the car was already been sold to another person. Since I wanted the car, I requested to see another one. The sales person informed that he can make the deal for the same price, if I am willing to purchase it. Which was a lie. All he wanted was to make the sale. He raised the price from the one that I originally wanted to $1500 more. So many bad experiences. It is too much, words cannot even explain. Finally, since the car is a used car, I had to pay extra money to re-certified it. I thought that after paying the extra thousand dollars, everything would be fine. No, the dealer collect the money, but never certified it as brand new. I wonder what happened to my money? I would not recommend this dealer to my friends or anybody. It is still a headache dealing with them.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No