Mike Patton Ford Lincoln
Dealership Service Review
I have a 2011 Guests that I did not purchase from this dealer. However, there were a couple of recalls for my vehicle that had not been completed. Taryn was my service rep and I honestly could not have asked for better. She went above and beyond. She made sure I had a loaner each time my vehicle went in for service because she understood I could not be without transportation. During the repair, a couple of parts broke that were not covered but related to the recall. She took the time to go back and forth with Ford to get them to cover the parts. I am beyond grateful for all of her hard work and dedication to her customers even if they didn't purchase their vehicle at this dealership. I would give a rating of 10 stars if I could!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes