Jim Tidwell Ford
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Dealership Service Review
service Rating
Great Customer Service Experience
Written byon 12/05/2023
I experienced outstanding custom service from Candace Herring and service director Joshua Bass with some accessories my new Ford Maverick today. In several ways, above and beyond the make first encounter with service department at Jim Tidwell a total delight and hassle free experience. I highly recommend them and the service Techs at Jim Tidwell Ford.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 12/05/2023
Dealer Response
It's fantastic to hear about your outstanding experience with Candace, Joshua, and the service team at Jim Tidwell Ford! Experiencing exceptional customer service, especially when dealing with accessories for your new Ford Maverick, can truly make a difference. Their efforts in providing a hassle-free and delightful encounter, going above and beyond, speak volumes about their commitment to customer satisfaction. Thank you for your business!
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