Jim Tidwell Ford

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Jim Tidwell Ford
2205 Barrett Lakes Blvd NW, Kennesaw, GA 30144 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(115)
Recommend:
Yes (8) No (0)
Service Rating
(637)
Recommend:
Yes (51) No (2)
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Dealership Service Review

service Rating
No contact
Written by Talk to me on 08/15/2023

Called for vehicle service; no call back. Called twice for repair status; no call back. After 2.5 workdays, called again about status. "Oh, it's done." No return call when vehicle was complete.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Laura Villalobos on 09/14/2023
Dealer Response
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
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