Jim Tidwell Ford
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Dealership Service Review
service Rating
Commercial Fleet vehicle - warranty recall
Written byon 07/03/2023
The vehicle recall (22S73) was processed and installed. A 4 tire rotation and multipoint inspection was completed. The vehicle was brought in early on Saturday morning and there was a confusion on the recall installation status. The service manager provided a rental vehicle through Enterprise car rental for 2 days. The rental vehicle was of comparable size to The 2021 Ford Escape in regards to cubic storage. Everything went well and the fleet vehicle was returned to service on Monday afternoon.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Laura Driscoll on 08/02/2023
Dealer Response
Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!
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