Jim Tidwell Ford

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Jim Tidwell Ford
2205 Barrett Lakes Blvd NW, Kennesaw, GA 30144 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(115)
Recommend:
Yes (8) No (0)
Service Rating
(638)
Recommend:
Yes (47) No (3)
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Dealership Service Review

service Rating
Four hour oil change!
Written by Butch on 07/13/2022

Eight different service managers in the last ten years!

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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Customer Service on 07/15/2022
Dealer Response
Thank you for bringing this to my attention. I apologize for what you have experienced with our service department. I would like an opportunity to fix this and to earn your business, please contact me at jsmith3@Group1Auto.com. I look forward to speaking with you. Jeremy Smith General Manager
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