Jim Tidwell Ford
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Dealership Service Review
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Really Jim Tidwell???
Written byon 05/28/2022
I buy a brand new F250 with less than 50,000 miles and spend $75,000 and I have to pay for my own rental while having 2-3 days of safety recall work done???. What a joke. [non-[permissible content removed] are so busy trying to save Pennies you cost yourself dollars by alienating your customers. Candance did a great job and is an asset to your dealership.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Customer Service on 06/01/2022
Dealer Response
Thank you for bringing this to my attention. I apologize for what you experienced with your loaner vehicle. I would like an opportunity to fix this and to earn your business, please contact me at jsmith3@Group1Auto.com. I look forward to speaking with you.
Jeremy Smith
General Manager
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