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Jim Tidwell Ford


2205 Barrett Lakes Blvd NW, Kennesaw, GA 30144 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (8) No (0)
Service Rating
Recommend:
Yes (47) No (3)
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Dealership Service Review

2 out of 5 starsservice Rating
Really Jim Tidwell???
Written by JR on 05/28/2022

I buy a brand new F250 with less than 50,000 miles and spend $75,000 and I have to pay for my own rental while having 2-3 days of safety recall work done???. What a joke. [non-[permissible content removed] are so busy trying to save Pennies you cost yourself dollars by alienating your customers. Candance did a great job and is an asset to your dealership.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Customer Service on 06/01/2022
Dealer Response
Thank you for bringing this to my attention. I apologize for what you experienced with your loaner vehicle. I would like an opportunity to fix this and to earn your business, please contact me at jsmith3@Group1Auto.com. I look forward to speaking with you. Jeremy Smith General Manager
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