Jim Tidwell Ford

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Jim Tidwell Ford
2205 Barrett Lakes Blvd NW, Kennesaw, GA 30144 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(115)
Recommend:
Yes (8) No (0)
Service Rating
(637)
Recommend:
Yes (51) No (2)
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Dealership Service Review

service Rating
Is there a Zero option?
Written by WoodstockReview on 05/24/2022

Overpriced compared to other dealership shops. Adds unnecessary items to pad the bill. Unprofessional and rude people. Won’t advocate for you on warranty issues.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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WoodstockReview on 05/26/2022
I already did and no one cared to respond.
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Customer Service on 05/25/2022
Dealer Response
I apologize for your service experience. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you. Jeremy Smith General Manager jsmith3@Group1Auto.com
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