Jim Tidwell Ford
Back to Service Reviews
Dealership Service Review
service Rating
worst service experience in my life@
Written byon 04/14/2022
worst experience in my life, they had my vehicle for 22 days, it took 9 days before they ever diagnosed the issue, and continued to give me the supply chain resource excuses, if you can't manage your business, find a new career. worst experience in my life, I will never buy another Ford product again! the truck still makes noise up front and continues to smoke, $2600 of repairs and $800 in rental car fees, wasted my time and money, you haven't heard the rest of this.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Customer Service on 04/27/2022
Dealer Response
Thank you for bringing this to my attention. I apologize for the issue with your vehicle has not been resolved. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you.
Jeremy Smith
General Manager
jsmith3@Group1Auto.com
Report