Jim Tidwell Ford
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Dealership Service Review
service Rating
Truck was brain dead
Written byon 04/07/2022
My screen in my F150 went out, which meant I had no rear view camera, radio or usb charging. Turned it in for service and found out the computer “brain” was dead. I had the service rep Perry, and he was AMAZING! I was hesitant due to bad service in the past at dealerships, but Perry communicated, was professional and quick. I will come back just because of my experience with him.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 04/11/2022
Dealer Response
Thank you JJ for your kind words for Perry! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!
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