Jim Tidwell Ford
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Dealership Service Review
service Rating
Really [non-permissible content removed]
Written byon 04/06/2022
This dealership is by far the worst I’ve ever experienced in my 30 years of living no communication give run around continuously had my vehicle a total of 36 days received the part for a 4 hour job 2 saturdays ago and it’s still isn’t ready [non-permissible content removed] please save your money and don’t go to this garbage place
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Customer Service on 04/11/2022
Dealer Response
Thank you for bringing this to my attention. I apologize the service completion time did not meet your expectations. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you.
Jeremy Smith
General Manager
jsmith3@Group1Auto.com
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