Jim Tidwell Ford

Let's start here. I was walking down the street in my 64.... wait. Wrong story. So I bought a truck. Truck was nice. Had some miles but still nice. I decided to take this truck on a road trip with my car and trailer in tow. Well guess how surprised I was when I found out I needed a brake controller to even have trailer breaks. Not even a little but no gain control. So mid trip. I stop in to Tidwell. Sandy the service adviser. Can't say enough about her. Absolutely amazing to deal with. She gets me the paper work to have this controller installed and programmed. After making sure we were both talking about the same controller she was able to get my truck in the shop the very next morning. They call me 4 hours later and my truck was done. Finally! Good brakes. After all was said and done. She even offered some of her lunch as I'm sure I was staring it down like a cat does a mice. (It looked good!) Over all 10 out of 10 would go again. Thinking about making this the dealer I go to for my truck even though it's out of state for me