Jim Tidwell Ford
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Dealership Service Review
service Rating
Oil change
Written byon 03/22/2022
I want to find out information about a recall today. I talk to a new person named Johnny steetman Very polite and help me to find out about my recall on my Ford Explorer. Now this is the second time I’ve met this man named Michael Guittar he is a service advisor. I was so glad to see him because I remembered him he is very helpful and very professional. I’ve been with your dealer for a while now and I see people come and go and I hope you hold onto Michael Guittar he is definitely an asset to the Ford Dealership.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 03/22/2022
Dealer Response
Thank you for your kind words for MIchael, we appreciate it! We are very happy to hear that we were able to provide you with great service visit!
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