Jim Tidwell Ford

I have had this problem with Jim Tidwell Ford multiple times. They don’t keep you informed on the status of your vehicle. You have to call them to find out anything once your vehicle is in their service. I asked for an all over vehicle inspection on my car while it was being serviced. When I came to pick it up, the sales person told me that they did not find anything that was wrong other than what I brought it in for. But after I read through the documents and the “vehicle report card” there were multiple items listed that I would have had serviced as well. Now I’ll have to bring my car back to a shop to have these items serviced. Had they called and told me about these things before the called to tell me that my car was ready to be picked up, I would have had them fix it then and there. A complete disregard for a customers time and patience.