Jim Tidwell Ford
Back to Service Reviews
Dealership Service Review
service Rating
the advisor was nice but i don’t feel a difference
Written byon 03/08/2022
hayley was very nice and knowledgeable. however, i had expected the engine to be a bit more smooth and quiet, and the brakes to be a bit over sensitive after service. for $600 it dosen’t feel like that was the case. also the offer for my car was $6,000 less KBB value.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Customer Service on 03/09/2022
Dealer Response
Thank you for bringing this to my attention. I apologize the service done to your vehicle was not to your satisfaction. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you.
Jeremy Smith
General Manager
jsmith3@Group1Auto.com
Report