Jim Tidwell Ford
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Dealership Service Review
service Rating
Sandi is GREAT! Best thing about Tidwell
Written byon 03/08/2022
I thought I was calling Marietta location. Someone told me to bring car 7:30 Sat morn. WRONG. I had reached someone not at that location. Prob in Iran. Car Sat from Sat morn until Fri aft. Wasn’t happy about length of time. Sandi kept me up to date on progress once things began happening (Thursday)
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 03/09/2022
Dealer Response
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
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