Jim Tidwell Ford
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Dealership Service Review
service Rating
Great Customer Experience
Written byon 02/24/2022
My service advisor was Candace Watwrman and she deliver exceptional service! When I took my car in, she listened intentionally of all the issues I had going on with my truck, then she repeated ba k to me each item I said. She was sure ti get me a rental because they had to keep ky truck for 2 weeks. During the 2 weeks, Candace called me throughout the weeks of what was going on with my car and to let me know she extended my rental each day! Thank you Candace for a great experience and your service!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 02/28/2022
Dealer Response
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
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