Jim Tidwell Ford
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Dealership Service Review
service Rating
My experience.
Written byon 02/21/2022
Johnny, our service advisor, was very informative all the way through the process. The part that we need was on back order but since Johnny had told us ahead of time that that might be an issue, we were already aware. The process turned out as expected.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 02/23/2022
Dealer Response
Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!
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