Jim Tidwell Ford
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Dealership Service Review
service Rating
Tidwell Impresses
Written byon 02/16/2022
I scheduled an appointment online to have an Oil Change Service with ease. When I pulled up at Tidwell they immediately greeted me and got my truck written up for the Service I needed and also was going to address a problem I had with the leather on the drivers seat that was wearing incorrectly due to no fault of my own. I was not there very long when I received notice my truck was completed and and met with the Service Manager who said he would work on getting my seat taken care of. All in all a great experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 02/18/2022
Dealer Response
Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!
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