Jim Tidwell Ford
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Dealership Service Review
service Rating
Watch out!
Written byon 02/16/2022
I had called the day before for an estimate. So, I decided to have my work done at Tidwell. After they were done, the price was three times the quote. I have determined all dealerships are ripoffs. You just can't trust them. Never again.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Customer Service on 02/18/2022
Dealer Response
Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you.
Jeremy Smith
General Manager
jsmith3@Group1Auto.com
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