Jim Tidwell Ford
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Dealership Service Review
service Rating
Great service
Written byon 02/11/2022
This was one of the most quality services I’ve ever experienced with this dealership!! They were extremely detailed from the approach of my drop off up until it was complete for pickup. I was very pleased with how quickly and in-depth the customer service was. I was told my vehicle was going to be a 2 & 1/2 - 3 hour wait due to the busyness of vehicles and my completion time ended up sooner than expected, even honored my customer coupon!! Lol. Again great job by Jim Tidwell and their entire staff!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 02/15/2022
Dealer Response
Thank you for your kind words! We are thrilled that you had a pleasant service visit!
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