Jim Tidwell Ford
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Dealership Service Review
service Rating
Cam phaser replacement
Written by 02/02/2022
onJonny did a great job in keeping me updated on the entire process. We did not meet the completion target date due to unavailability of parts due to circumstances beyond Jonny’s control.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 02/07/2022
Dealer Response
Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit!
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