Jim Tidwell Ford
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Dealership Service Review
service Rating
Amazing Professionals, trusted service
Written byon 01/22/2022
Professionalism at it'sfinest. My 2015 Ford Explorer needed a diagnostic review done and repair needed. I was crunched for time, The service manager and Chrisy Johnson, were able to get my truck in AND repaired within 24 hours. They now have a customer for life, due to their professionalism and most importantly their compassion, I was not a number,they saw a person and treated me as such. Chrisy called me and gave me updates as the diagnostics were being done, and what work was needed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 01/24/2022
Dealer Response
Thank you for your thoughtful review, Deana. We're glad to hear you had such an outstanding experience working with Chrisy. Please let us know if we can ever assist you again in the future!
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