Jim Tidwell Ford
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Dealership Service Review
service Rating
F350 Warranty Service
Written byon 01/19/2022
Brought my 2019 F350 in for warranty service. Pretty minor service but a few parts had to be ordered and they arrived quickly after I picked up the truck. This took some close diagnostics to find the root cause for the issues I described as being an issue but the techs did a good job. There was an issue that a minor dent in rear fender occurred while truck was transported within lot. My Service Advisor Christina was very helpful in making sure I was provided the assistance I needed with the Ford Collision Shop to get he fender replaced by the dealer. Good service department and hopefully same satisfaction with collision center.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Customer Service on 01/24/2022
Dealer Response
Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!
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