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Jim Tidwell Ford


2205 Barrett Lakes Blvd NW, Kennesaw, GA 30144 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (8) No (0)
Service Rating
Recommend:
Yes (51) No (2)
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Dealership Service Review

5 out of 5 starsservice Rating
Candace Waterman
Written by Karin Buss on 01/13/2022

I would like to compliment Jim Tidwell Ford for the excellent service I consistently receive from Candace Waterman and the service team. Candace has always provided great service. She communicates well and sets clear expectations. She goes out of her way to understand my situation as a single parent/one car household and works hard to make my service visit as easy and affordable as possible. Candace is the reason I continue to use Jim Tidwell Ford after my maintenance contract expired.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Customer Service on 01/24/2022
Dealer Response
Thank you Karin for your kind words for Candace and our team! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!
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